Hello. The insects at the base of the tree seem to be a species of springtails (Collembola), which play an important role in the degradation of decaying plant matter. Normally, these insects are not harmful to plants.
Overall, the appearance of the plant is normal, ordinary, but the appearance of spots on the leaves may be due to several abiotic factors. These include: the stress of changing environmental conditions after purchase (Indoor plant placement according to environmental factors and Acclimatisation of indoor plants) and during transplanting (Indoor plants - Repotting), insufficient light, inadequate watering, unsuitable type of pot (condensation and/or permanently high humidity often forms between the walls of double pots, thus hindering/blocking the root system’s respiration processes), possible attack by pests (mealybugs). Usually mealybugs do not move on the plant, but can be identified by crushing the white formations – if they release a bloody substance, it is most likely an attack of mealybugs (Mealybugs in ornamental plants - pest management). Our recommendations on the treatments that can be applied to control them, as well as other useful tips, are described in a similar topic in the Armuro Community: https://www.armuro.com/en/forums/about/cycas-revoluta-treatment-against-mealybugs/. Controlling these pests can be more difficult, so it is recommended to remove the badly affected parts of the plant before carrying out any treatments. After they die, these pests may remain on the stem and leaves, so it is recommended to remove them with a damp sponge from the healthy leaves.
To support the regeneration and to improve the resistance of the palm tree by activating and revitalizing the metabolism of the plant, it is recommended to continue the regular fertilization with the products you already own: and/or by root watering, respectively by foliar spraying, following the recommendations in the description of each individual product.
As the plant’s requirements for atmospheric humidity are high, it is recommended to regularly spray the leaves with water and/or place the pot on a layer of damp gravel. Watering is recommended only when the soil is dry on the surface, with optimal amounts of water, so that the substrate is well soaked after watering. Excessive watering can lead to the rotting of the roots and the of base of the plant, leaf drop and can create an imbalance in the plant. It is essential that the pot has water drainage holes and that water does not stagnate at the base of the pot. More information on the care of these plant species can be found in the following articles: Palm trees, plant care and growing guide and Palm, pest and disease control.